FAQ / Frequently Asked Questions

General

What is SemiLive?

SemiLive is a new kind of virtual venue where you can watch live stream & on demand concerts, educational videos and webinars.

WHERE / HOW CAN I WATCH THE CONCERT AND BUY A TICKET?

You can watch the stream and buy the tickets from www.semilive.fi & Mobile app, where you can also find gig-specific information and ticket links.

To watch the stream, you need two things: a SemiLive account (free), and the right to watch each stream. The viewing right is acquired from the viewing page of each event. There is a large button on the viewing page that says, "BUY TICKET". The same button has the price of the ticket. Click the button to add the ticket to the cart.

Once you have added a ticket to the shopping cart, the shopping cart bar will open automatically. At this point, you can either return to the store or proceed to the checkout to complete the order. Once you have completed your order, viewing access for that stream will be activated to your SemiLive account.

If you don’t already have a SemiLive account, you can create one while completing your first ticket purchase.

Please note that free concerts also require viewing right, therefore the procedure is exactly the same as for paid ones. Of course, at free concerts you won’t be charged anything, and you don’t have to enter your payment information anywhere.

CAN THE CONCERTS BE SOLD OUT?

No! there is no limit to the number of tickets/viewers.

CAN I WATCH THE CONCERT OUTSIDE OF FINLAND?

Yes! From anywhere in the world!

IS SEMILIVE GOING TO ANNOUNCE NEW CONCERTS?

Yes! Follow our social media channels and you’ll be the first to hear about the latest releases!

DOES SEMILIVE.FI BROADCAST ONLY CONCERTS FROM A CERTAIN GENRE?

No. We are going to stream concerts from different artists and genres.

Website / web player

WILL VIDEOS PLAY ON MY DEVICE?

You can test the website’s video playback functionality on this page.

WHICH PAYMENT METHODS CAN I USE?

Currently you can pay the tickets with international credit cards, Mobile Pay, Finnish online banks, Smartum, Eazybreak, SemiLive Gift Cards and Paypal.

HOW DO I START WATCHING THE STREAM?

You have to be logged in with the same user account you used to purchase the tickets. Once you’ve logged in, the video player will be shown to you automatically.

Mobile app

WHERE CAN I FIND SEMILIVE MOBILE APP?

SemiLive mobile app is available for iOS and Android devices. You can find the app from your device’s app store, or get the direct links from this site: www.semilive.app

WHICH PAYMENT METHODS CAN I USE?

You can pay the tickets directly from the Mobile app using Apple Pay (iOS devices) or Google Pay (Android devices).

HOW DO I LOGIN TO THE APP?

Website and Mobile app share the same SemiLive accounts, so you can login to the app using the same email & password that you use on our website. If you don’t have SemiLive account already, you can create one from within the app or on our website!

Please note that the mobile app does not yet have social media login integration. In case you have created your SemiLive account using social media login on our website, please follow these steps to generate yourself a SemiLive password:

  1. Open  the menu from the app
  2. Click on LOGIN / REGISTER
  3. Click on “Forgot Password?”
  4. Enter the email address you use to login to your social media account (for example the email you use to sign in to Facebook or Google)
  5. Click on “SUBMIT” button and you will receive instructions to your email on how to set your SemiLive password
  6. Once you have resetted the password, login to the app using your social media email address & new password

HOW CAN I CAST THE STREAM TO MY TV?

The iOS application supports Apple’s AirPlay and the Android application supports Google’s Chromecast. You can choose to start casting the stream after you’ve first started the playback on your mobile device.

POPULAR ITEMS

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